Privacy Policy

Overview
At Meridian Outpost, we are committed to protecting your privacy online. We created our Privacy Policy ("Policy") in order to demonstrate our firm commitment to protecting the privacy of our shoppers. Our store allows you to buy products and services, receive special discounts, fill out surveys, and receive newsletters, e-mails or other promotional information from us. We use the information that we collect about you to fulfill your product and service purchases and to create a more personalized online experience. This is just a brief overview, so please read on for more details about our Privacy Policy. This Policy may change from time to time, so please check back periodically. Except as otherwise discussed in this Privacy Policy, this document only addresses the use and disclosure of information we collect from you. For some services, we collect and transfer personal information to a service provider you have selected. You may also visit our Trusted Partners who may collect and use your personal information. We encourage you to ask questions and to be very cautious before you disclose your personal information to others. Questions regarding this Policy should be directed to service@meridianoutpost.com or may also be contacted directly at the following address:

Attn: Privacy Compliance Officer
Meridian Outpost
P.O. Box 35541
Syracuse, NY 13235-0541

What information does Meridian Outpost collect from you?
In order to better provide you with numerous products and services, Meridian Outpost collects two types of information about its visitors: Personally Identifiable Information and Non-Personally Identifiable Information. Our primary goal in collecting information from you is to provide you with a smooth, efficient, and customized experience while using our site.

Personally Identifiable Information
This refers to information that lets us know the specifics of who you are. Personal information is requested when you order a product or service, enter contests or sweepstakes, fill out surveys, and send us feedback. This information might include your name, billing address, shipping address, telephone number, e-mail address, credit card or other payment information, and product details. With this information, Meridian Outpost can fill your orders and better provide you with personalized services.

Non-Personally Identifiable Information
This refers to information that does not by itself identify a specific individual. We gather certain information about you based upon where you shop on our site in several ways. This information is compiled and analyzed on both a personal and an aggregated basis. This information may include the Web site's Uniform Resource Locator ("URL") that you just came from, which URL you next go to, what browser you are using, and your Internet Protocol ("IP") address. A URL is the global address of documents and other resources on the World Wide Web. An IP address is an identifier for a computer or device on a Transmission Control Protocol/Internet Protocol ("TCP/IP") network, such as the World Wide Web. Networks like the web use the TCP/IP protocol to route information based on the IP address of the destination. In other words, an IP address is a number that is automatically assigned to your computer whenever you are surfing the web, allowing web servers to locate and identify your computer. Computers require IP addresses in order for users to communicate on the Internet, browse and shop.

Where do we collect information from you and how do we use it?
Our primary goal in collecting personal information is to provide Meridian Outpost's visitors with a superior customized online experience. We use the customer contact information to fill orders, contact purchasers to inform them of their order status, to send promotional information, to enhance the operation of our site and administer our systems.

Limited demographic data is also collected at our site from our third party traffic and commerce analysis server, who provides us with the country associated with a visitor's server, along with pages viewed on our site. We review the actions of the Meridian Outpost visitors on an aggregate basis to determine customers' preferences. Meridian Outpost does research on our visitors' demographics, interests, and pages viewed based on the information provided to us during ordering, a promotion, from our server log files, from contests, drawings or surveys. We will use this data to tailor the visitor's experience at our site, to improve our marketing and promotional efforts, to statistically analyze site use, to improve our product offerings, and to customize our Site's content, layout, and services. We receive summary, but not individual, reports from our third party traffic and commerce analysis server.

We may also share your personally identifiable information with third parties who provide services to us, our customers and web site visitors. Those third parties include authorized contractors, temporary employees and consultants and other companies working with us (collectively, "agents"). Where we believe it to be appropriate (in our sole discretion), we will ask our agents not to disclose or use your personal information for purposes other than to provide services to you or Meridian Outpost.

We gather information in the following ways:

Shopping
We collect IP addresses for the purposes of system administration, to gather broad demographic information, to enable ads to be served on our site, to report Non-Personally Identifiable Information to our advertisers, and to monitor the level of activity on our site. We collect information from visitors to our site regarding the URLs they came from, their IP addresses, domain types (e.g., .com or .org), the browser type used to come to the site, the country, and state where their servers are located, the pages of our site that visitors viewed during their visit, and the time spent on our site.

Ordering
When you order from us, we collect personally identifiable information from you. If you order one of our products or services, we will collect and maintain your name, e-mail address, billing address, shipping address, telephone number, product selections, credit card or other payment information, order number, referring URL, IP address and a password. We collect this, and other information, as disclosed in this Policy, in order to fill your order, to communicate with you about your order and to send you promotional materials. Before confirming your order, you will have the opportunity to review the product order form and make changes and additions to the information it contains.

Online Surveys and Polling
In order to improve our services to you, we ask some of our customers to voluntarily complete surveys, which may be collected by an independent third party. Individual survey answers are confidential, although Non-Personally Identifiable Information is collected and disclosed to third parties. If you do not wish to participate in a survey, simply decline to participate when asked.

Newsletters & Promotional e-Mails
We offer free newsletters and promotional e-mails as a service to our customers. We will send you newsletters and e-mails periodically listing current specials and deals. To stop receiving our newsletter, send an e-mail to us at service@meridianoutpost.com.

Cookies
We use cookies in the operation of our site; to find out what cookies are and how we use them, see 'Use of cookies' below.

Contact Information
If you contact Meridian Outpost or our customer service representatives by telephone, e-mail or letter, we may keep a record of your correspondence or comments. If you report a problem with our site, we may collect such information in a file specific to you. If you contact us through our feedback area or by calling one of our customer service representatives, we may ask for your name and e-mail address in order to send you a reply.

Advertising
In order to keep our prices low, we may display advertisements. By knowing a little about you, Meridian Outpost will be able to deliver more relevant advertisements and content to you in the form of targeted banners and promotions. For example, advertisers give us an advertisement and tell us the type of audience they want to reach (e.g., buyers of jewelry). Meridian Outpost takes the advertisement and includes it in a Meridian Outpost e-mail to prior customers meeting that criterion. We may also have our third-party advertising server display ads linked to certain search terms that you have entered, or to certain pages that you are viewing. In this process, advertisers never have access to individual account information; only Meridian Outpost has access to individual's accounts. Additionally, Meridian Outpost may share aggregated data with advertisers.

We also track customers' traffic patterns throughout their online session, including which pages a customer views while using the site. This information is ultimately stored in the form of web page name, and, in some cases, specific URLs. We may use your IP address to diagnose problems with our servers, software, to administer our site and to gather demographic information.

We may share aggregated statistics about pages viewed on our site, sales and other shopping information with third parties.

Who is collecting your information?

Ad Servers: We may use a third party ad server to serve ads on our site. They may place their own "cookie" on your computer to help those ads to run. We do not provide them with any of your Personally Identifiable Information. For more information about the information they collect, please see the section "Use of Cookies" below.

Surveys and Polling: We use a third party surveyor to run optional surveys for Meridian Outpost. That surveyor collects Non-Personally Identifiable Information for the sole purpose of providing reports to Meridian Outpost about our shoppers' interests and opinions.

Links and Banner Ads to Third-Party Sites: Please be aware that our site may contain links to other sites on the Internet that are owned and operated by third parties. The information practices of those websites linking from or to our site are not covered by this Policy. These other sites may send their own cookies to users, collect data, or solicit personal information. Additionally, other companies or ad servers, which place advertising on our site may collect information about you through the use of cookies when you view or click on their advertising. We cannot control this collection of information. You should contact advertisers directly if you have any questions about their use of the information that they collect.

With whom do we share your information?

Fulfillment: The information collected by Meridian Outpost is used only for the limited purposes of processing orders, keeping you informed about your order status, for statistical purposes, for improving our site and its performance, to serve ads, and to notify you of products or special offers that may be of interest to you. We will disclose your Personally Identifiable Information to third parties to charge your credit card, fill your order, deliver your order, provide customer service, provide you with credit and deliver promotional e-mails to you from Meridian Outpost. For example, we must release your credit card information to the card-issuing bank to confirm payment; and release your address and telephone information to the delivery service to deliver products that you ordered.

Other Parties: We do not sell, trade, or rent your personal information to others. We may provide Non-Personally Identifiable Information about our customers' sales, traffic patterns, and related site information to third party advertisers, but these statistics do not include any Personally Identifiable Information. We may release account information when we believe that such release is reasonably necessary to enforce or apply our Terms and Conditions or to protect the rights, property, and safety of Meridian Outpost, our users, or others. If customers do not pay us for products ordered, we may submit their account information to a third party collection agency.

Data Analysis Agents: The information collected by Meridian Outpost may be provided to an outside company for the purpose of analysis. That analysis is to help us to improve our site and product selection, and to notify you of special offers that may be of interest to you. That data analysis agent may not share any personally identifiable information with others, or use it for any other purpose than to help Meridian Outpost.

Ad Servers and Advertisers: Our ad servers have permission to use their cookies' identification numbers and internal web site tracking features to serve ads on our site and to collect aggregated information to create statistics about our customers and visitors, traffic patterns, and related site information to third party advertisers. In the event that our ad server collects any personally identifiable information on our behalf, it will not be used by them or disclosed to any third parties.

Compliance with Service of Process or Law Enforcement: Occasionally Meridian Outpost may be required by law enforcement or judicial authorities to provide Personally Identifiable Information to the appropriate governmental authorities. We will disclose Personally Identifiable Information upon receipt of a court order, subpoena, or to cooperate with a law enforcement investigation. Meridian Outpost fully cooperates with law enforcement agencies in identifying those who use our services for illegal activities. We reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful.

How can you update or correct your Personally Identifiable Information?
To insure maximum safeguard of your personal information, Meridian Outpost does not store your Personally Identifiable Information on our webserver. Your Personally Identifiable Information is instead store "offline." You may call our customer service representative or send us a letter to update or correct your personal information. We recommend not updating your personal information via e-mail.

What are your choices regarding collection, use, and distribution of your information?
We may from time to time send you e-mail or other communications regarding current promotions, specials and new additions to the Meridian Outpost site. You may "opt-out," or unsubscribe from our newsletters by following the unsubscribe instructions in any e-mail you receive from us, or by sending an e-mail to service@meridianoutpost.com. After doing so, Meridian Outpost users will not receive future communications or mailings unless they open a new account, enter a contest, or request to re-subscribe.

What security precautions are in place to protect against the loss, misuse, or alteration of your information?
At Meridian Outpost you can be assured every effort is made to secure your personal and account information. The importance of security for all Personally Identifiable Information associated with our customers is of utmost concern to us. Your Personally Identifiable Information are stored "offline" to insure maximum security of your personal and account information.

In order to most efficiently serve you, credit card transactions and order fulfillment are handled by established third party banking, processing agents and distribution institutions. They receive the information needed to verify and authorize your credit card or other payment information and to process and ship your order.

A special note about children's privacy.
You must be at least 18 years old to have our permission to use this site. Our policy is that we do not knowingly collect, use or disclose Personally Identifiable Information about visitors under 18 years of age.

Use of "cookies"
When you use our site we will store cookies on your computer in order to facilitate and customize your use of our site. A cookie is a small data text file, which a Web site stores on your computer's hard drive (if your Web browser permits) that can later be retrieved to identify you to Meridian Outpost. You will be unable to shop on our site without your browser set to accept cookies.

We use an outside ad serving company to display banner advertisements on our site. As part of their service, they place a separate cookie on your computer. Meridian Outpost does not provide our third-party ad server with any of your Personally Identifiable Information or information about your purchases. Meridian Outpost and its third party ad server may collect and use Non-Personally Identifiable Information about you, such as your IP address, browser type, the URLs from which they came, domain types (e.g., .com), operating system, the country, the server your computer is logged onto, where the computer their servers are logged onto are located, the pages of our site that visitors viewed during their visit, where an ad was placed on a specific web site page, the time and date particular ads were served, and whether you responded to a particular ad.

Our third-party ad server will occasionally use outside agents, whose computers will serve ads on our site in the same manner and under the same conditions as above. In addition, other ad serving companies or advertisers may place banner ads on our site in the same manner as above, but we do not disclose to them any Personally Identifiable Information.

You should carefully review privacy policies of any third party sites accessible from MeridianOutpost.com.
Other sites accessible through our web site have their own privacy policies and data collection, use and disclosure practices. Please consult each site's privacy policy. Meridian Outpost is not responsible for the policies or practices of third parties. Please be aware that this site may contain links to other sites on the Internet that are owned and operated by third parties. The information practices of those web sites linked to Meridian Outpost are not covered by this Privacy Policy. These other sites may send their own cookies to users, collect data, or solicit personal information. Additionally, other companies that place advertising on our site may collect information about you when you view or click on their advertising through the use of cookies. We cannot control this collection of information. You should contact these advertisers directly if you have any questions about their use of the information that they collect.

Contacting Meridian Outpost about privacy questions or concerns.
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact Meridian Outpost by sending a letter to:

Attn: Privacy Compliance
Meridian Outpost
P.O. Box 35541
Syracuse, NY 13235-0541

You may also contact us by e-mail at service@meridianoutpost.com.

Changing or deleting personal information
If you would like to have your personally identifiable information removed from our database, please contact us at service@meridianoutpost.com and we will use reasonable efforts to comply with your requests. Contact us at service@meridianoutpost.com to make corrections such as name or address changes. Keep in mind, however, that there may be residual information that will remain within our database, access logs, and other records, which may or may not contain such personally idntifiable information. The residual information will not be used for commerical purposes; however we reserve the right, from time to time, to recontact our former customers or users

Privacy Policy changes
This Privacy Policy was last changed on May 1, 2007. If Meridian Outpost makes changes to any terms or conditions of the Privacy Policy, the changes will be posted in this document so that you will always know what information we gather, how we might use that information and to whom we will disclose it. We may change, modify, add or remove portions of this Policy at any time.